VistaPoint Enterprise - is a suite of award winning
client/server software applications that
deliver presence-based solutions for organizations that have
deployed VoIP communication systems. Our desktop solutions:
- Make use of iQ's presence
technology to boost
employee productivity
- Improve customer service and
call processing
- Increase your company's ROI of
the IP solution purchased
Console Companion -
A Windows-based attendant console designed by and for switchboard operators.
The Console offers powerful call control and a corporate-wide real-time Busy Lamp
Field (BLF) to view all activity across multiple "disparate" VoIP systems.
Desktop Companion - This is a scaled-down version of our
console designed for
back-up operators and professionals needing a fast, visual, and intuitive user interface
that provides telephony call control and company-wide phone presence (BLF).
Outlook Companion - A collaboration
tool that is embedded within Outlook. This plug-in is for the professional who
uses MS Outlook as a key tool for conducting day-to-day
business.
Enterprise "Corporate" Directory with Deskbar - a browser-based LDAP
compliant directory service that works in conjunction with Microsoft's
Active Directory and delivers presence information along with point and
click call control to the desktop, allowing users to make informed
choices about how, when, and where to locate and communicate with
co-workers.
TAPI Gateway - TAPI compliant TSP supporting click-to-call and
screen pop for TimeMatters, Noetica, for Mitel 3300 and VCX
platforms.
CRM Interface - Supports integration between VoIP platform and
Salesforce.com, Microsoft Dynamics, and other CRM applications.